Thursday, August 6, 2009

Out of Stock

Hi Everyone,

I've noticed on some stores that some of items are showing up as OUT OF STOCK on the details page of the item.

Here's why!

On the main tab of item maintenance you'll see Quantity on Hand and WebStore on Hand fields. Typically the WebStore on Hand field has a zero in it - which is perfectly fine - HOWEVER if you go to the WebStore 2 tab and there is a checkmark in Display Available Stock this will display whatever number is in the WebStore on Hand field on the item in the WebStore.

If WebStore on Hand has a zero and there's a checkmark next to Display Available Stock - the item will show up as OUT OF STOCK on the WebStore.

Uncheck Display Available Stock - sync your store and OUT OF STOCK will go away and parents and students will be able to now purchase this item.

Happy Back to School time!

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