I've received a couple calls from users who are receiving a WebStore syncing error that comes up and notifies them that "the webstore has tried to sync 4 times, please contact support" or something to that effect.
If you receive this message - it's most likely due to Tracks trying to sync your OLD webstore.
Here's the fix if you're receiving this message:
Management - WebStore - Thriva Store - WebStore Settings
Once the screen comes up - click the next button to navigate through the screens - click through 4 screens until you get to Syncing Options and make sure to Turn Off Automatic Syncing and remove all other checkmarks.
Click Next and then Save.This will ensure that the old store will stop syncing with Tracks and you will no longer receive that syncing error message.
Have a great day!
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