Reporting for Student Debts

Hi WebStore Users,

If you are charging debts/fines to student accounts these payments will NOT show up on your Sales by Item/Customer report for WebStore only sales. Debts are NOT considered items and therefore will not show up on this report.

Here are your best options for viewing debt payments:

1. Run a Sales by Receipt report for WebStore only sales if you want a print out list of those that have paid off their student fines.

2. View their full WebStore transaction in their Customer History on the Workscreen which will show all of the payments that were made during their online transactions.

3. Run/Preview a Balance Due report to verify that their name has fallen off the list if they have paid their debt in full or that their amounts have been adjusted based on the amount that they paid online.

Hope you're all enjoying your summer!