Hi WebStore Users,
Wanted to pass along some information about the Contact Us section of your WebStore. This page contains a form that your students/parents can use to contact you with questions that they may have. When they complete this form it automatically sends an email to you.
I've had a few schools contact me and let me know that when these emails come through, they contain some broken text and strange characters. (Ex: pu).
Just letting you know that I've reported this to our product team, they have identified what the problem is and will be implementing a fix.
Just for fun - insert your choice words when reading the emails that come through when you come to the strange characters - makes the emails more amusing to read!
Happy Weekend!
Friday, May 29, 2009
Wednesday, May 27, 2009
No More Old WebStores!
Hi Everyone,
Hope you all had a great holiday weekend! I wanted to make sure to let you all know that we will be decommissioning all of your old Thriva WebStores here soon. This was supposed to happen a few months ago - but we had some users that were still processing transactions and didn't want to disrupt any data.
NOTE: PLEASE BE SURE TO FINISH ALL OF YOUR OLD WEBSTORE RECONCILIATIONS ASAP so that we can decommission these stores.
If you need any support assistance with completing the last of your Thriva WebStore reconciliations please contact our support team.
Hope you all had a great holiday weekend! I wanted to make sure to let you all know that we will be decommissioning all of your old Thriva WebStores here soon. This was supposed to happen a few months ago - but we had some users that were still processing transactions and didn't want to disrupt any data.
NOTE: PLEASE BE SURE TO FINISH ALL OF YOUR OLD WEBSTORE RECONCILIATIONS ASAP so that we can decommission these stores.
If you need any support assistance with completing the last of your Thriva WebStore reconciliations please contact our support team.
Monday, May 18, 2009
Fall Registration & WebStore Webinars
Hi Everyone!
Happy Monday to you all. Just want to make sure that everyone received my email about the Fall Registration and WebStore Webinars that I will be holding this week!
It's the same webinar - just offered on 3 different days b/c I had to limit the enrollment per day! So please only register to attend 1 day!
Happy Monday to you all. Just want to make sure that everyone received my email about the Fall Registration and WebStore Webinars that I will be holding this week!
It's the same webinar - just offered on 3 different days b/c I had to limit the enrollment per day! So please only register to attend 1 day!
Spots are filling up fast!
Wednesday, May 13, 2009
Summer Athletic Programs?
Hi WebStore Users!
Happy Wednesday! Wanted to share with you another great way to use your WebStore as the end of the year is approaching.
Some of you may have summer athletic programs at your schools that students have to pay for to attend. These are great items to post on your WebStore to allow parents to pay by credit card and allow you to track which students are attending and provide reports/lists to coaches!
Check out two of WebStore users that are currently offering this on their stores:
Valencia High School - http://webstores.activenetwork.com/school-software/valencia_high_sch2gt/
West Ranch High School -
http://webstores.activenetwork.com/school-software/west_ranch_high_scho/
Happy Wednesday! Wanted to share with you another great way to use your WebStore as the end of the year is approaching.
Some of you may have summer athletic programs at your schools that students have to pay for to attend. These are great items to post on your WebStore to allow parents to pay by credit card and allow you to track which students are attending and provide reports/lists to coaches!
Check out two of WebStore users that are currently offering this on their stores:
Valencia High School - http://webstores.activenetwork.com/school-software/valencia_high_sch2gt/
West Ranch High School -
http://webstores.activenetwork.com/school-software/west_ranch_high_scho/
Tuesday, May 12, 2009
WebStore Remittance Periods
Hi Everyone!
Hope the week is off to a great start! Wanted to make sure that everyone is on the same page with their remittance schedule and has a heads up on when to expect their checks/deposits for any WebStore transactions.
Here's the two week periods for the next few months just so you have it on hand and know when to expect your payments:
April 27-May 10
May 11-May 24
May 25-June 7
June 8-June 21
June 22-July 5
Hope the week is off to a great start! Wanted to make sure that everyone is on the same page with their remittance schedule and has a heads up on when to expect their checks/deposits for any WebStore transactions.
Here's the two week periods for the next few months just so you have it on hand and know when to expect your payments:
April 27-May 10
May 11-May 24
May 25-June 7
June 8-June 21
June 22-July 5
Friday, May 8, 2009
Reports
Wanted to share with everyone some information that Shelly Valentine at San Elijo Middle School "accidentally" figured out in terms of reporting when it comes to NON Customer Required items!
When mom, dad, grandparents, etc. go through and buy a non customer required item - the purchaser's first and last name DOES show up on the Sales By Item report under the specific item.
So...if you have a field trip item that is NOT checked as customer required and mom creates an account and buys the item without assigning her child to her account - mom's name shows up on the sales by item report and will be expected to show up on the bus - rather than the student....Right Shelly?? :)
When mom, dad, grandparents, etc. go through and buy a non customer required item - the purchaser's first and last name DOES show up on the Sales By Item report under the specific item.
So...if you have a field trip item that is NOT checked as customer required and mom creates an account and buys the item without assigning her child to her account - mom's name shows up on the sales by item report and will be expected to show up on the bus - rather than the student....Right Shelly?? :)
Customer Required Field
Hi Everyone! Happy Friday. Hope everyone is gearing up for a great weekend. :)
Wanted to make sure that everyone is clear on what the Customer Required field in Item Maintenance does when it comes to the WebStore.
Checked = in order for anyone to buy that item on the WebStore they HAVE to be a customer in Tracks - most likely this means that they have to be a student at your school. This restricts sales to the general public, moms, dads, etc...unless they have a student tied to their account.
Not Checked = anyone can purchase this item - moms, dads, general public, etc can purchase this item WITHOUT having to having to assign it to a student.
Items that should probably be Customer Required include - dance tickets, field trips, class fees, etc...anything that you will need to provide a list of students that have purchased that item.
Items that don't need to be customer required - general merchandise items such as school t-shirts, sweatshirts, mugs, and donation items.
Make sure that you have your items checked properly!
Wanted to make sure that everyone is clear on what the Customer Required field in Item Maintenance does when it comes to the WebStore.
Checked = in order for anyone to buy that item on the WebStore they HAVE to be a customer in Tracks - most likely this means that they have to be a student at your school. This restricts sales to the general public, moms, dads, etc...unless they have a student tied to their account.
Not Checked = anyone can purchase this item - moms, dads, general public, etc can purchase this item WITHOUT having to having to assign it to a student.
Items that should probably be Customer Required include - dance tickets, field trips, class fees, etc...anything that you will need to provide a list of students that have purchased that item.
Items that don't need to be customer required - general merchandise items such as school t-shirts, sweatshirts, mugs, and donation items.
Make sure that you have your items checked properly!
Monday, May 4, 2009
Congratulations to Julia Sing at PALO ALTO HIGH SCHOOL!!!
They have been named our WebStore of the Month for processing the most online transactions in the moth of April!
Here's the link to their store if you want to check it out!
http://webstores.activenetwork.com/school-software/palo_alto_senior_hig/
They have been named our WebStore of the Month for processing the most online transactions in the moth of April!
Here's the link to their store if you want to check it out!
http://webstores.activenetwork.com/school-software/palo_alto_senior_hig/
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